INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Thank you for your interest in our products. We strive to ensure that all product images accurately show the true condition of the goods, including color, size, material and design. However, there may be slight differences between the actual product and the picture due to shooting environment, device display differences, etc. For example, the color may vary slightly due to different monitor calibration.

 

If the product you received is significantly different from the picture, or you are not satisfied with the product in any way, please contact us immediately. Our customer service team will wholeheartedly provide you with assistance, including but not limited to return and exchange services, to ensure that you are completely satisfied with your purchase.

 

We attach great importance to the shopping experience of every customer. If you have any questions or need further help, please feel free to contact us. Thank you again for choosing our products and look forward to your valuable feedback!

Where can I view my sales receipt?

You can usually view or generate sales receipts by logging into the e-commerce admin panel on the back end of the Wrioyilr Technology Company Limited website and going to the Order Management or Sales Reports section.

How can I return an item?

We attach great importance to the shopping experience of every customer. If you have any questions or need further assistance, please feel free to contact us.

Find "Purchased Products" or "My Orders" to view your order list. Find the item you want to return in the order list and click on it to enter the order details. On the product details page, find and click the "Refund/Return" button.

Will you restock items indicated as “out of stock?”

We attach great importance to the shopping experience of every customer. If you have any questions or need further assistance, please feel free to contact us.

Update the inventory status in the internal system and mark the items that are being restocked.

Where can I ship my order?

We ship from China to your designated country.
1. International express companies
DHL, UPS, FedEx, TNT, EMS,
2. Ocean freight companies
Sinotrans, COSCO SHIPPING, Sinotech, Baiyun International Logistics Platform
There are many other international and local express and ocean freight service providers, the specific choice depends on factors such as transportation needs, cost, speed and destination
If you encounter any difficulties or need further help, please feel free to contact our customer service team, we will be happy to assist you.
Thank you again for your cooperation, and hope that our service can meet your needs!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS